Shipping policy

Shipping Policy

Processing Time
All orders are processed within 14 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. During high-volume periods, processing times may be extended, and we will notify you of any delays.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times depend on your location and chosen shipping method:

  • Standard Shipping: 7-14 business days

  • Expedited Shipping: 5-7 business days

  • International Shipping: 7-21 business days

Shipping Restrictions
We currently ship to all countries. 

Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 24 hours for tracking information to update.

Lost or Stolen Packages
We are not responsible for lost or stolen packages. If your package is missing, please check with the carrier and your local post office. If you need further assistance, contact us at uncomonthreadsbrand@yahoo.com.

International Shipping
International orders may be subject to customs fees, import duties, and taxes imposed by your country. These charges are the buyer’s responsibility and vary by destination. Please check with your local customs office for more details.

Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 2 days of delivery with photos and order details, and we will work to resolve the issue promptly.

Returns & Exchanges
For information on returns and exchanges, please visit our [Return Policy] page.

For further inquiries, contact us at uncommonthreadsbrand@yahoo.com.